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Refund Policy

Refund Policy for Digital Products

At The Trendy Look, we strive to provide high-quality digital products that meet your needs and expectations. Due to our products being an instant download and the digital nature of these products, returns cannot be accepted. Please make sure to ask all of your questions before purchasing by messaging me here. Thank You! 

  1. Non-Refundable Products

  • All digital products, including but not limited to eBooks, downloadable files, online courses, and software, are non-refundable once the product has been accessed or downloaded.
  • By purchasing a digital product, you agree to this non-refundable policy.

  1. Refund Eligibility

  • Refunds may be considered only under the following circumstances:
    • The product was not delivered or accessible due to technical issues.
    • A duplicate purchase of the same digital product was made in error.

  1. How to Request a Refund

  • To request a refund, please get in touch with our customer support team at info@thetrendylook.com within 5 days of your purchase. Include your order number, the product name, and a detailed issue description.
  • We may request additional information or documentation to assess the refund request.

  1. Refund Processing

  • Approved refund requests will be processed within 3 business days of approval. The refund will be issued to the original payment method used during the purchase.

  1. Chargebacks

  • Unauthorized chargebacks will result in an immediate account suspension. If you believe a chargeback is necessary, please contact us first to resolve the issue.

  1. Changes to the Refund Policy

  • We reserve the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.

If you have any questions or need further assistance, please contact us at info@thetrendylook.com